Book Reviews


13
Mar 10

Book Review: ZAG by Marty Neumeier

I was so impressed with the presentation Marty Neumeier put together for The Brand Gap, that I decided to order his second book, Zag: The Number One Strategy of High-Performance Brands, which deals with the subject of differentiation (when everyone else zigs, zag!). This book is a great manual and reference guide on how to discover, design and maintain your brand.

The book explains how to build a brand in 17 steps. Each step is a fundamental question (i.e. Who are you?, What is your vision?, etc.) you need to answer before moving to the next one.

The author gives you a detailed list of assignments to help you answer each of the 17 questions effectively. He also applies the process to a fictional wine bar concept, which makes his dissertation easier to follow.

ZAG is written in a format that Neumeier calls a “whiteboard overview”, meaning that the book uses plenty of graphics, resembling a well crafted PowerPoint presentation, with the text substituting for the life speaker.

Neumeier is a branding genius, and he writes his books the same way he designs brands: with absolute clarity, focus, and nothing superfluous that may detract from the central message he wants to convey.

I read ZAG in just a couple of days. Once I started I couldn’t put it down. The book has so many valuable quotes and insights that it is a virtual highlighter magnet.  Apparently, the author was well aware of this and conveniently listed the most valuable passages of the book in the last few pages. Some examples:

Complete this sentence: our brand is the ONLY ______ that ______.   If you can’t say you are the “only” go back and start over.

Your value proposition is the reason your brand matters to customers.  One proposition per brand.

Best practices are usually common practices.  And common practices will never add up to a zag.

ZAG was definitely worth reading, and I’ll be keeping it close by for future reference.


24
Oct 09

Free: The Future of a Radical Price (Book Review)

I just finished reading Chris Anderson’s book Free: The Future of a Radical Price
. It is a fascinating read, following in the footsteps of Freakonomics, the book that a few years ago taught us that a subject as dry and technical as economics could be entertaining if used to explain why ordinary things around us turn out the way they do.

Free has generated a lively debate in the blogosphere, with some questioning the validity of its conclusions, others finding some merit to them but hoping that we can find a way out, and others fully embracing them as the inevitable way things will be from now on.

The book is full of interesting examples of how companies and entire industries have been build around giving away stuff. There is a comprehensive chapter on Google (probably the best known company that has been able to build a business around a wide array of free services).

There is also a very good example that I think summarizes the main point of the book: that as previously scarce things become abundant, new scarcities are created, and with them, new ways of making money. Anderson goes back in time to remind us how in the early days of radio, musicians got paid for life on-air performances. That business model was killed by records, which became the new way to make money. Nowadays, of course, the recorded music industry is being challenged by the zero marginal cost of distributing music over the Internet, which has forced musicians to embrace other ways to make money, like live performances and licensing.

My impression after reading this book is that we are not necessarily doomed by the economics of free, but we do need to work on creating business models where we can turn giving away stuff to our advantage (for example, to build an audience faster) and then find related products and services where money can be made.

The main importance of this book for small business owners, in my opinion, is that it will open our eyes and minds to new ways of charging for products and services, and will help us understand the complicated dynamics of pricing in an Internet economy.

As we internalize the concepts discussed in this book, we will come to accept that some of the things that made us money in the past may need to become a marketing cost, as we strive to create multiple, new streams of income that feed each other.


19
Apr 09

Book Review: Reality Check by Guy Kawasaki

Start up entrepreneurs are the Navy seals of the business world. They must work insane hours to solve hard problems, for little or no pay, under the constant threat of running out of cash. In their world, failure is not an option and there is no plan B.

It is in this environment that Guy Kawasaki earned his chops as an entrepreneur. The former Apple evangelist, venture capitalist and founder of Internet ventures Truemors  and Alltop, has distilled decades of experience in his latest book, Reality Check, and does it in a way that is both informative and entertaining.

The book is thick but you won’t find filler or superfluous content. The chapters are short and focused on very specific business topics, from how to send effective email, to how to deliver a presentation, to how to prepare an effective business plan, to how to make a pitch.

They are often written in a list-of-top-tips format that makes identifying the main takeaways easy. Also, since each chapter deals with a specific topic, you can read them in the order you want at any time.

Guy also enlisted the help of top experts to write some of the chapters, like Penelope Trunk on career advice or Garr Reynolds on presentation design, so you’ll be learning from the best.

If you’ve already read Guy’s other books or his blog, you may find some of the material repeated. However, the value of Reality Check is in the way the content has been organized and summarized, and enhanced with new material to form a cohesive volume that covers virtually every aspect of running a business.

If you want to be successful in the business world, either as an entrepreneur or as an employee, this book will definitely give you an edge. Highly recommended.


17
Jan 09

Career Renegade: How to Make a Great Living Doing What You Love

If you’ve ever wondered how you can turn your passion into a business, this book is probably the best place to look for answers. Compared to other how-to books, this new book by Jonathan Fields doesn’t hold anything back (you’ll even find a chapter showing you how to pitch your loved ones before leaving your job to start your own business).

The author, who left a career in law years ago to pursue his dreams as an entrepreneur, describes in great detail seven often overlooked ways to make money doing what you love.

He starts by explaining how each particular strategy can work for you, and follows through with real life examples and a list of resources for you to dig deeper on your own. Then, he continues to guide us through the process of marketing our dream, the basics of Internet marketing, and how to use blogs and social media to make our mark in the world and gain influence.

Perhaps the passage of the book that I liked the most is when the author talks about conventional wisdom, and how it gets in the way of identifying opportunity. Learning to defy conventional wisdom (or what others may call “thinking out of the box”) is the best way to discover niches that nobody is addressing and that you can turn into a business.

With that frame of mind and the practical tips in this book, you shouldn’t have any problem finding work that is at the same time lucrative and fulfilling.


4
Dec 08

Book Review: Blog Blazers

blog-blazers.jpgHave you ever wanted to pick the brain of some of the world’s top bloggers? How about having the opportunity to talk to 40 of them and ask them questions like these:

  • What’s the best way to make money from your blog?
  • How do you market your blog?
  • Which five blogs do you regularly read?
  • What would you do differently if you could start all over again?
  • What’s the most common mistake new bloggers make?
  • And many more…

Stephane Grenier has already done that for you in his new compilation: Blog Blazers – 40 Top Bloggers Share Their Secrets. At a retail price of $16.95, it is a real bargain considering the wealth of information that these blogging pros share with you throughout the book.

The featured bloggers are experts in a wide array of fields: small business, entrepreneurship, internet marketing, technology, software development, dieting, personal finance, etc. I was especially glad to see Aaron Wall, Pamela Slim and Ramit Sethi featured in the book, three remarkable people I have followed since the beginning of their blogging journey.

No matter what your area of expertise is, there are plenty of actionable tips that you can take away from each of the 40 bloggers. Obviously, due to the topic of this blog, I paid special attention to bloggers specialized in small business, entrepreneurship and Internet marketing. I particularly liked the tips shared by Anita Campbell (www.smallbiztrends.com).

One common theme that transpires in the book is how little money bloggers spend marketing themselves. Most of them don’t spend money directly, but instead spend time networking, reaching out to other bloggers and writing really good posts.

Also, around 60% consider that they make more money indirectly, using the blog as a platform to get consulting, speaking and other related gigs, while the other 40% make more money directly, through advertising or affiliate sales.

Another valuable takeaway from the book is learning what blogs these pros regularly read. I discovered around ten great blogs that I didn’t know about, which I have now added to my feed reader.

To make the most out of the book, I recommend that you read it with a highlighter handy to mark out all the tips that resonate with you. Think about this: if you get just one good tip per blogger, you will have forty specific, actionable steps that you can follow to improve your blogging.

I would like to congratulate Steph and thank him for his dedication in putting together this useful best practices manual, and finish with one thought that circled my mind after reading the book: would it be possible to create a companion site to the book, where ordinary bloggers could answer some of the same questions, and have their answers featured in their own individual page?

I don’t know how feasible that would be, but I think it would be a particularly effective way to further promote the book, build community, and expand the best practices repository from 40 bloggers to perhaps hundreds or thousands.


8
Nov 08

Book Review: Problogger

Darren Rowse and Chris Garrett draw upon their wealth of experience with blogs and give us this comprehensive blogging primer.

While the book is mostly focused on making money from blogs, it starts from the beginning: by explaining what is a blog and how to set one up. This takes about three chapters (if you have already started a blog, you can just skim through those sections).

Intermediate bloggers will enjoy the book more from chapter 4 on, when Darren and Chris talk about how and what to write (helpful to overcome the all-too-common “writer’s block”) and how to make money from your blog (both directly, like with advertising, and indirectly, as with partnerships, speaking engagements, etc).

The last few chapters deal with a topic that was completely new to me: buying and selling blogs. Darren and Chris do a very good job at spelling out the caveats you must take into account when buying and selling blogs, to avoid scams and costly mistakes.

The comprehensive nature of this book makes it difficult for the authors to go into much detail about any particular topic. The good news is that Darren’s blog (problogger.net) is chock full of how-to articles that may give you the specific information that you won’t find in the book.

Overall, I found this book to be a very good blogging primer, one that I will keep in my bookshelf for future and constant reference.


21
Oct 08

How Was Your Day? A Review of “Tribes”

tribes.jpg

In his new book “Tribes” Seth Godin the marketing guru gives way to Seth Godin the life coach. In this thoroughly engaging book, Seth urges us to live a life of purpose, to become leaders, and to throw ourselves wholeheartedly to the pursuit of our dreams.

He builds upon the premises laid out in his previous books to underscore the fact that traditional interruption marketing doesn’t work any more, and that business models based on hierarchical organizations, top down marketing messages and large advertising budgets are a thing of the past.

What this means is good news for you. Seth gives us example after example of how the Internet is allowing ordinary people to speak out, get noticed and connect with each other, in a way and scale that was simply unthinkable even a decade ago.

Blogs are free and can be set up in minutes. People (your tribe) can start following you by just clicking on the RSS icon. Tools like Twitter and Facebook make building communities of like-minded people a snap. If you can’t find a publisher for your book, you can publish it yourself. All the barriers to entry that could have served as a valid excuse years ago no longer apply.

But tools mean nothing if we are not willing to use them to effect change. To make sure we get the point, Seth doesn’t spare nudges. One that I found particularly powerful is this (paraphrasing): instead of taking two weeks off so that you can forget the other fifty, wouldn’t it make more sense to design a life that you don’t have to escape from? How do you react when someone asks you: how was your day?

If the answer is anything but ‘great’, if you’re stuck facing a dead end in your career, or if you are afraid to take the first step and start leading, you owe it to yourself to pick up a copy of Tribes.

Reactions from around the blogosphere:

P.S. You can also download the audio version of “Tribes” free from Audible.com .


24
Mar 08

Presentation Zen: Book Review

presentationzen.jpgIn this age of information overload and short attention spans, the ability to deliver clear and concise presentations is one of the most important skills.

Instead, business presentations today are mostly long, unfocused and boring. In a typical PowerPoint presentation, the audience is forced to sit through slide after slide of charts, bullet points and text while the presenter reads from the screen.

As a result, both presenter and audience feel stressed and disengaged, and everybody ends up wasting their time (this common situation is also referred to as Death by PowerPoint).

Garr Reynolds’ quest to end PowerPoint as we know it started years ago when, riding on the express train from Tokyo to Osaka, he had his epiphany: after watching a Japanese businessman nervously flip through a printout of poorly designed PowerPoint slides in an obvious state of confusion, he decided to launch his Presentation Zen blog, now the most popular presentation design site on the web.

Presentation Zen (the book) is organized in three main sections:

  • Preparation
  • Design
  • Delivery

In the way of the true classics, this book is more than a simple step by step tutorial. It outlines an approach, a strategy to solve the complex communication issues of today. It not only tells us how to do a presentation, but instead takes us on a journey to discover what is it that we need to communicate in the first place, and how to make it resonate with our audience.

Here are some of the things I learned:

  • How to discover your core message (the one thing, and only one, that you want your audience to remember).
  • The importance of having quiet time to think. Busyness kills creativity. We all need some quiet time alone to come up with our best ideas.
  • To use pencil and paper to brainstorm the content and outline of a presentation.
  • To use two often forgotten PowerPoint tools: notes (so you don’t have to read from the screen) and handouts (so you don’t have to cram all the data on your slides).
  • Less is more: remove from slides every single element that doesn’t add to our core message.
  • PowerPoint is not a document creation tool. It’s job is to provide a visual aid to our presentation. The slides themselves are not the presentation.
  • Images are more powerful than words.

Garr has packed this book with visual examples of great (and not so great) presentations, so we can see the difference. Also, he summarizes the most important ideas at the end of each chapter, and links to great presentation resources on the web (my favorite is TED, where you can see the great presenters of our time in action).

This book is not for everyone. Those readers who are looking for a few quick tips on how to do a PowerPoint presentation may get impatient with the author’s frequent and lengthy references to the Zen philosophy and concepts.

However, if you bear with him, you will learn more than just do a presentation. You will learn to analyze and solve complex communications problems, to see the big picture from your customers’ perspective, and how to effectively position products and services in the marketplace.

If you have to do presentations for a living (and who doesn’t these days?) read this book and keep it handy for future reference. And, while you’re at it, add Presentation Zen (the blog) to your blogroll or favorites.


19
Feb 08

Book Review: Meatball Sundae

I just finished reading Meatball Sundae, Seth Godin’s latest book. It is mainly an account of what happens when old school companies try to use social media to sell commodity products.

Commodity products (the meatballs) and social media (the frosting and the cherry) don’t mix very well and the result is a mess (a meatball sundae).

The book, however, goes deeper than that. It talks at length about the new rules of marketing and the fourteen trends that are shaping the way products and ideas are communicated and sold:

  • Direct communication and commerce between producers and consumers
  • Amplification of the voice of the consumer and independent authorities
  • The need for an authentic story as the number of sources increases
  • Extremely short attention spans due to clutter
  • The Long Tail
  • Outsourcing
  • Google and the dicing of everything
  • Infinite channels of communication
  • Direct communication and commerce between consumers and consumers
  • The shifts in scarcity and abundance
  • The triumph of big ideas
  • The shift from “how many” to “who”
  • The wealthy are like us
  • New gatekeepers, no gatekeepers

Some of these trends deserve a more comprehensive treatment, so it wouldn’t be surprising if they end up as main topics of future books by Seth.

In Meatball Sundae, the author draws heavily from three of his previous books: Permission Marketing, Purple Cow and All Marketers are Liars, and successfully explains how the concepts covered in those books are now more relevant than ever thanks to the multiplying effect of new media like blogs and social networks.

For example he describes how, due to information overload and the possibility of getting almost anything at the click of a mouse, scarcity is shifting from product to attention. He then emphasizes that the best way to adapt to this new reality is to build a “permission asset” (basically the privilege to deliver anticipated, personal and relevant messages to people who want to get them).

Another clear point made in the book is that social media have the power to amplify word of mouth like never before, and that a product or idea is only going to spread in social networks is if it is truly remarkable (a Purple Cow). Press releases of boring products will never show up in Digg…

Seth also cites a couple of well known examples: George Allen’s infamous “macaca” incident, and the case of the sleeping Comcast repairman, to emphasize the importance of telling authentic stories. Whether you like it or not, blogs and Youtube will keep you honest, since anything you say or do has the potential to be seen, heard or read by millions of people almost instantly.

Meatball Sundae is an engaging read, full of case studies and examples that give support to the author’s main points. There is also a helpful executive summary, and each chapter is preceded by a takeaway box containing its main highlights.

Early in the book, Godin confesses that his short books usually outsell his longer ones, and that he made Meatball Sundae long on purpose. Why? Because he wants us to understand that just dabbling in New Marketing is not going to cut it, and that companies and products must now be built from scratch to adapt to the New Marketing and not the other way around. But, most importantly, he wants us to act on it.


31
Dec 07

E-Book Review: Getting to First Base – A Social Media Marketing Playbook

firstbasepng.pngWith so many blogs covering social media and so much disjointed information about it floating around, I had been trying to find a resource that talked about social media within an organized framework, from the basics to more advanced topics and concepts.

Fortunately, in their recently published ebook Getting to First Base: A Social Media Marketing Playbook (PDF format – 104 pages), Darren Barefoot and Julie Szabo take a good swing at it (no pun intended) and give us a comprehensive overview of social media, from its definition down to strategic and tactical advice drawn from their experience running Capulet Communications, their social media marketing company.

The first few pages are dedicated to explaining who is the intended audience of the book. After reading the book, I concluded that the people who would mostly benefit from it are those who have some basic knowledge of PR, advertising or Internet marketing, for example:

  • People who were already active in Web 1.0 running a static site, email newsletter, etc. and want to take the leap to Web 2.0 but don’t know where to start.
  • People who have started a blog but don’t know how to promote it or use it effectively to build their brand.
  • People with experience in traditional marketing and PR but little awareness of the possibilities that social media may offer.

This book is not for Internet marketing novices, nor for people who are already proficient in blogging and/or are advanced users of the different social networking or social bookmarking sites.

The three sections I enjoyed the most (and found most useful) are:

  • The explanation of the differences between social media and traditional, mainstream media.
  • The detailed diagrams that outline the scope of the social media environment.
  • The recommendations on how to approach influential bloggers and how to make a pitch. I particularly appreciated the real-life examples provided by the authors, who candidly share their experiences (both successful and unsuccessful) with actual customers.

The book may leave you yearning for more when it talks about the main social networking and social bookmarking sites. Not all sites are profiled (for example, MySpace is left out) and those who are included are not dealt with in a very detailed manner. This is understandable, though, since the objective of the book is to present a broad overview of social media and not to go too deep into any particular subject.

Overall, this book will help you achieve a better understanding of the landscape of social media, make your site social media ready, launch a social media relations campaign, and identify the risks and pitfalls of social media marketing.

I particularly liked the authors’ writing style, from the tongue-in-cheek title selection (Getting to First Base) to the different metaphorical references to dating, like “courting” influential bloggers, the”dating” stage of social media, etc.. This choice of words really helps convey the core message of the book, namely that social media marketing is all about developing authentic, transparent long term relationships (with readers, customers and other bloggers).

I believe this book fulfills its promise to take you to first base in your social media marketing efforts. I also found more than enough value to justify the book’s price point (the real life examples and the sound advice on how to pitch influential bloggers are alone probably worth much more). When you also factor in that the book will be constantly updated, and that the updates will be sent to you automatically and free of additional charges, the book is a real bargain at $29.